GUIDE FOR USERS
Feedback Form
Overview
Your feedback helps improve Starzip. You can submit feedback directly through the in-app feedback form or join the community channels to share suggestions, report bugs, and ask questions.
In-App Feedback Form
The in-app feedback form is the fastest way to send structured feedback directly to the Starzip team.
- Open the feedback form from the feedback button in the app.
- Select a feedback type: Bug Report, Feature Suggestion, or General Inquiry.
- Describe the issue or suggestion in detail. Include steps to reproduce and attach a screenshot if applicable.
- Tap "Submit" to send your feedback.
Feedback Types
- Bug Report — Something is not working as expected. Include reproduction steps and screenshots.
- Feature Suggestion — Ideas for new features or improvements to existing ones.
- General Inquiry — Questions about how the platform works or how to use specific features.
Tips for Useful Feedback
- For bugs: describe exactly what you did, what you expected to happen, and what actually happened.
- Include step-by-step reproduction steps so the team can replicate the issue.
- Attach screenshots or screen recordings when possible — visuals help identify issues faster.
- For feature suggestions, explain the use case and why it would be valuable.
Privacy Notice
Do not include personal information, wallet addresses, private keys, passwords, or any sensitive data in your feedback. The Starzip team will never ask for your private key or password.
Community Channels
For broader discussions, feature requests, and community support, join the official Starzip community channels.
- Discord — Join the official community for real-time discussions and support: discord.com/invite/f4eaFDxe4t
- X (Twitter) — Follow @starzip_io for product updates and announcements.
Official Discord invite: https://discord.com/invite/f4eaFDxe4t