GUIDE FOR USERS
Login / Sign Up
Sign Up
Supported Methods
- Email — Register with your email address and password
- Google — Sign up instantly with your Google account
- Apple — Sign up instantly with your Apple account
Email Registration
- Enter your email address.
- A 6-digit verification code will be sent to your email. The code expires in 3 minutes — request a new code if it expires.
- Enter the verification code to verify your email.
- Create a password.
- Set your nickname.
- Review and accept the required agreements, then tap "Continue" to complete registration.
Password Requirements
- At least 8 characters
- At least one uppercase and one lowercase letter
- At least one number
- At least one special character
Nickname
- Each nickname must be unique across the platform.
- If you skip this step, a nickname will be automatically generated for you.
Agreements
- Terms of Use and Privacy Policy — Required
- Service announcements & updates by email — Optional. Guides and important service notices are delivered by email, so opting in is recommended. Your email is not used for third-party marketing.
Sign-Up Reward
Completing registration unlocks the Starzip membership program, where you can earn rewards through quests and activities. Reward details are available in the Membership section.
Login
Supported Methods
- Email & Password
- Apple
- Passkey (biometric authentication)
Passkey
- Log in using biometric authentication such as fingerprint or face recognition.
- You can register up to 10 passkeys per account.
- Manage your passkeys in My > Security Settings.
Failed Login Attempts
If you enter incorrect credentials 5 times in a row, your account will be temporarily locked for 10 minutes.
Sign Out of All Devices
You can sign out of all active sessions at once from My > Security Settings.
Wallet Connection
After signing up, connect your wallet to start trading. Wallet connection guide will be available soon.
Referral Rewards
- Both the referrer and the referred user receive membership rewards upon successful registration.
- Duplicate rewards for the same referral are not allowed.
Account Deletion & Recovery
- When you request account deletion, your account enters a 30-day grace period before permanent deletion.
- During the grace period, you can restore your account using a recovery code (valid for 3 minutes).
- After 30 days, your account and all associated data are permanently deleted and cannot be recovered.
Social Account Linking
Link your social accounts to your Starzip profile for quick access and community features.